Why Is My Firewall Blocking Windows Live Messenger

Windows Firewall is a protective computerized barrier integrated into Windows operating systems to prevent certain programs from accessing your computer. The firewall checks all programs and will automatically block programs it views as a potential hazard.

Cannot Log On

If you are having trouble logging into Windows Live Messenger, your firewall may not be giving the computer network permission to access it. Check your firewall settings by clicking "Start," "Settings," "Control Panel," and opening the Windows Firewall application. Click the "Exceptions" tab to see the list of programs being blocked.

Messenger

Messenger is executed by the msnmsgr.exe file. If you do not see this file or "Windows Live Messenger" in the list, you should click the "Add Program" button and look in the list for Messenger. If it is not in the list, click the "Browse" button and locate it through the programs folder. Click the "OK" button once the Messenger program has been added to the list.

Other Firewalls

Routers have firewalls to protect the computer from the external source of the router network. Anti-virus programs have their own firewall as part of their protection systems. If you have other firewalls running on your computer, access that firewall and give it permission to access the Messenger program.


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